bajy's Commitment to Responsible Gaming
bajy believes entertainment is truly enjoyable only when played within limits. Use our protection tools to keep your experience positive at all times.
Our Core Commitment
bajy is not just an entertainment platform — it is a responsible environment where every player's mental and financial well-being is our highest priority. We believe online entertainment should be a source of enjoyment, not anxiety. With that goal in mind, bajy has put in place multiple protection measures to help players set their own limits and stay in control.
Our policy is clear: bajy is for individuals aged 21 and above only. No minor may participate on this platform. If anyone in your household is under age, keep your account and device secure and never share your password.
Always remember before you play: gambling is a form of entertainment, not a source of income. Before you start playing at bajy, decide how much time and money you are willing to spend. You should not exceed those limits, and it is best not to try to recover losses by spending more time or money.
bajy's Protection Tools
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a cooling-off period, which prevents impulsive decisions.
Session Time Limit
From your account settings you can set a maximum duration for each session. When the set time is up, bajy will automatically alert you and, if needed, end the session. This is very effective for building healthy gaming habits.
Loss Limit
Decide in advance how much loss you are prepared to accept within a given period. Once bajy detects that limit has been reached, it will automatically prevent you from placing further bets. This is the simplest way to protect your finances.
Time-Out Feature
If you want to take a break, use bajy's time-out feature — your account can be temporarily suspended for any period from 24 hours up to 6 weeks. During this time no bets can be placed, no deposits made, and no bonuses claimed.
Self-Exclusion
If you feel gaming is getting out of control, choose the self-exclusion option. Your account can be closed completely for a set period — or permanently. Let the support team know and they will act promptly.
Reality Check Notifications
bajy will regularly remind you through pop-up notifications how long you have been playing and how much money has been transacted. This transparency keeps you aware of your actual situation.
Warning Signs of Problem Gaming
When gambling goes beyond entertainment and becomes a problem, certain signs appear. If any of the following applies to you or someone you know, contact bajy's support team or take a time-out.
Spending Beyond Budget
Spending more than your set limit and placing more bets to try to recover losses.
Unable to Stop Playing
Feeling a repeated urge to open the app and place bets even when you want to stop.
Hiding from Loved Ones
Concealing your gaming habit from family or friends, or lying about it.
Impact on Daily Life
Prioritising gaming over work, study, or relationships, and experiencing mental distress.
Borrowing to Play
A tendency to borrow money or take on debt to fund bets after savings have run out.
Loss of Emotional Control
Losing your temper badly when you lose, or planning your next bet even while winning.
Check In with Yourself
Ask yourself the questions below. If you answer "yes" to more than one, talk to bajy's support team or take a break.
- Do I regularly spend more than my set budget?
- When I lose, do I place more bets to try to win it back?
- Do I keep my gaming activity hidden from family or friends?
- Do I redirect money from other essential expenses to play?
- Have I tried to quit but keep coming back?
- Am I prioritising gaming over work, sleep, or relationships?
How to Activate Protection Tools
Every protection feature at bajy is available in the "Responsible Gaming" section of your account settings. Go there to set any limit yourself. If you have trouble changing settings for any reason, let us know directly via our 24/7 live chat — the team can assist in both Bengali and English.
To set a deposit limit: Log in → Settings → Responsible Gaming → Deposit Limit → Choose amount and period → Confirm. The change takes effect immediately.
To take a time-out: Log in → Settings → Responsible Gaming → Time-Out → Select duration. You will not be able to log in to your account while the time-out is active.
For self-exclusion: Contact the support team directly — via live chat or email. They will complete the process promptly. Once a permanent exclusion is activated, it cannot be reversed.
Please note: the minimum deposit at bajy is ৳100 and the minimum withdrawal is ৳1,000. Consider these limits as a baseline for mindful spending.
Need Help?
The bajy support team is always here for you
For any concerns about gaming, questions, or to activate a protection feature, our support team is available 24 hours a day, 7 days a week. Service is available in both Bengali and English.
Reach us instantly via live chat, or send us the details by email:
Your information is kept completely confidential. Asking for help is a sign of strength.
Protecting Minors
bajy strictly ensures that this platform is for individuals aged 21 and above only. Age verification is mandatory at the time of account registration. If a minor attempts to open an account, their application will be rejected.
If anyone in your household is under 18 or 21 years of age, take the following steps:
- Use a strong password and screen lock on your device.
- Do not save the bajy app or website in your browser.
- Disable auto-login on your account.
- Never share your login details.
- Enable the parental control feature on your device.
If you have any suspicion, contact bajy support immediately. We make zero compromises on the protection of minors.
Enjoy Entertainment Safely
Play responsibly at bajy — use our protection features and ensure a enjoyable experience.